Mumbai, India
info@insurancellello.com
Welcome to your insurance knowledge hub — a hand-picked tour through the regulations, traps, opportunities and quiet wins of Indian insurance. Whether you are renewing a 20-year-old policy or buying your first cover, the more you know, the safer your money.
Each card is a starting-point. For a deeper walk-through of any of these, reach out to our Seva Desk — we are happy to spend the time.
IRDAI has cut the health-insurance moratorium from 8 years to 5 years. Past this window your insurer cannot reject a claim citing non-disclosure — except for proven fraud.
A single secure digital locker holding every policy you own. Faster KYC, simpler renewals, one nominee — and zero risk of a lost paper policy at claim-time.
After 3 years, your insurer cannot question a life policy on grounds of misstatement. The strongest legal shield long-running policyholders have.
Annuity, deferred annuity, NPS, ULPP — each one is taxed differently and has very different liquidity rules. The wrong pick can lock your money for 20 years.
Cashless denial at the hospital is not the end of the road. You can pay first and reimburse later — provided you follow the IRDAI 24-hour intimation rule.
"Smaller cover is enough" • "I am young, I do not need this" • "Riders are wasteful". The three most expensive misconceptions in Indian health insurance.
Under IRDAI 2020 standardisation, internal congenital conditions must be covered after a waiting period. Most insurers still reject these claims — wrongly.
Newborn cover, congenital external defect riders, and 90-day infant inclusion clauses — the maternity benefits most parents never claim because they did not know they existed.
A 7-point pre-hospitalisation checklist we share with Club-BSK members. Following it cuts your rejection risk by more than half.
Single-trip vs annual multi-trip, COVID inclusion, baggage limits, hijack cover, schengen riders. The clauses that save the trip — or void the policy.
The free-look period gives you 15 days to return a policy you do not understand. Most policyholders waste this right and end up paying for it years later.
Step-by-step: FIR (if needed) → claim intimation → surveyor inspection → garage approval → settlement. Each step has a strict regulatory timeline.
Network hospitals offer cashless, regulated tariffs and pre-negotiated rates. Going outside the network can mean 20-30% higher out-of-pocket cost.
A theft claim with both keys intact is processed twice as fast as a one-key claim. Insurers use lost-key clauses to delay or deny payouts.
Borrower-life policies have stricter medical underwriting than retail term plans. We see them denied for conditions that retail term insurers happily cover.
Send us your policy or a screenshot of the clause — we will walk you through it in plain English (or Hindi).